A Powerful Combination
We take unique approaches to combining, teaching, and employing process improvement (PI) and project management (PM). Ultimately, it is the RIGHT combinations of PI and PM that result in solutions that help organizations and individuals achieve excellence. Why make the investment to improve a process that isn’t managed well or smartly applied to projects? Why develop excellent skills to manage projects only to use processes that aren’t optimized?
Process Improvement helps us determine the best way to carry out a certain kind of work to achieve:
- Excellent quality of work and service
- High probability of successful outcomes
Processes are the way we create and deliver value to the client and our organizations. They embody our knowledge and, ideally, are the best way we know how to do something.
Project Management is the process and activity of planning, organizing, motivating, and controlling resources, procedures, and protocols to achieve specific goals. It is a role and set of skills that ensures that, for a particular engagement, we:
- Use our “best process” appropriately
- Actively manage schedules, staff, and deliverables throughout the matter
- Apply knowledge, skills, tools, and techniques to the project activities to meet the project requirements and deliver what is most critical to quality
Do the right things
- Simplify processes
- Eliminate waste/steps
- Maximize process speed
- Greatly improve productivity
- Focus on resource efficiency
Do things right
- Understand relationships between variables
- Understand process capability and align with requirements
- Reduce and control variation
Today's law firm and legal department professionals are faced with new challenges and opportunities to deliver greater value, maximize efficiencies, and develop competitive advantages. PI and PM helps us find better ways to do and deliver our work in ways that simultaneously benefit law firms, legal departments, and clients.
- Are your talented people working heroically with processes that don't serve them well?
- Do you really know how much effort it really takes to do and deliver your work?
- How do you price and budget for effort?
- Have you created a culture of continuous improvement?
- Are you working in silos?
- Do you reinvent the wheel?
- How much value are you generating for yourself and your clients – and how do you measure success?
- Are you approaching fees in ways that create a win-win?
All processes, whether legal or business, benefit from combining PI + PM.