Event Phone: 8572725695

  • November 6, 2019
    8:00 am - 4:30 pm

This one-day certification course introduces participants to the leading-edge areas of Process Improvement and Project Management. This interactive course includes experiential learning, table work and discussion–making use of case studies, examples, and success stories from law firms and legal departments so that attendees learn about Six Sigma, Lean, and Project Management in a legal context such that the course is immediately relevant and useful.

This workshop/certification program will cover:

  • Process Improvement (PI) & Project Management (PM): What are they? How do they work together?
  • Key Process Improvement Methodologies: Lean, Six Sigma and the Key Stages of Project Management
  • How Process Improvement and Project Management improve work product quality
  • The PI Framework: DMAIC (Define, Measure, Analyze, Improve, Control)
  • Award Winning PI/PM Programs in the Legal Profession
  • Project Planning, Budgeting and the Importance of Predictability
  • The Financial Link between Process Improvements, Project Management, and Alternative Pricing
  • Getting started and structuring for success: Approaches to implementing PI and LPM

All participants received a printed course book upon arrival and a certification when the course is successfully completed.


Time Agenda
8:00 Breakfast available
8:30 Welcome, Introductions
Kickoff: The PI/PM Connection and the P+ Ecosystem™
Process Improvement & Project Management: What are they? How and why do they work together? How do they intersect with other “Ps” in the P+ Ecosystem?
9:00 Demonstration of a Timekeeping and Billing Process – Simulation
Group Exercise and Discussion
9:30 Key Process Improvement Methodologies
Lean, Six Sigma, 5s, Pure Technology, BPR, Theory of Constraints, Gemba, Legal WorkOut®. Key Principles of Lean Sigma.
Process discussion and exercise: Identifying Value, Waste, and Variation
DMAIC Framework: Define, Measure, Analyze, Improve, Control / Kaizens
PI Program/Project Roles and Responsibilities & Gate Reviews
10:30 Break
10:45 Phases of Project Management
Define objective, Scope, Project Plan, Execute, Monitor, Review, and Improve
Exercises: Project planning, Define the objective
11:15 DMAIC: Define Phase. Project Charters, Client Requirements, Voice of the Client
Exercises: Stakeholder Analysis, Problem/Opportunity Statement, Business Case
12:00 Lunch
12:45 Techniques for Building and Managing a Fast Process
Video and Discussion
1:05 Process Mapping
Exercise: Block Diagram / Top-Down Map
1:45 Project Management Approaches / Project Planning, Scoping, and Budgeting
Agile, Scrum, Kanban, Planning, Budgeting
Exercises – Project Planning and Budgeting
2:30 Break
2:45 Measure Phase – Issue Diagrams
3:15 Using PI & PM to Collaborate / The Legal WorkOut®
3:30 Connecting the Dots: Benefitting from Efficiency
4:00 Structuring for Success, Getting Started, and the P+ Scorecard
4:15 – 4:30 Summary and Wrap-Up