News & Resources



The Lean Arm of the Law – Louisiana Law Firm Embraces Lean Six Sigma to Streamline its Processes

ElevateNext interview with Catherine Alman MacDonagh, CEO, Legal Lean Sigma InstituteQ: What do you predict will be the two biggest changes in the legal profession as of 2025 and why? First, in 2025, anyone can be a law firm owner. Why? Because we all recognize that lawyers are not necessarily the most qualified people to run a business.

Collaborative Improvement by Catherine Alman MacDonagh and Thomas L. Sager

An Introduction to Lean and Six Sigma for Law Firms – on JD Supra

At the Intersection of Process Improvement and Project Management by Fred Esposito and Catherine Alman MacDonagh on Legal Executive Institute

The Rise of Lean and Six Sigma for Improving Legal Service by Connie Crosby

Applying Efficient Strategies to the Legal Department

Is Lean Sigma an Alternative to Alternative Fees?

Law Firms Look to Improve Processes, Make Billing Predictable for Clients

Parker Poe Teams Up with Clients to Increase Efficiency (Yellow Belt Certification Course)

Poyner Spruill Redefines Attorney – Client Collaboration (Yellow Belt Course)

Firms Replace ‘Random Acts of Entertainment’ as They Focus on Clients’ Needs

The Hunoval Law Firm’s Use of Six Sigma

Clifford Chance White Paper on Continuous Improvement

Six Sigma: Positioning for Competitive Advantage

Six Sigma Legal Services for Mortgage Loans – Morgan Lewis Case Study

Six Sigma, the Discovery Process and the Corporate Legal Department

Running Lean. Law departments are making it work in today’s economy.

Process Improvement in a Changing Legal Landscape

The Three Approaches to Process Improvement by Law Firms by LLSI

Legal Lean Sigma and Project Management for Law Departments


Do you know how much effort it really takes to do and deliver your work? How are you tackling pricing? Measuring profitability? Watch “Making the Case for Improving the Timekeeping Process” tutorial by CEO Catherine Alman MacDonagh, JD.

Media Mentions

Filling the Gaps for Corporate Counsel, by Erin Hinchman, ALM, May 31, 2018

Efficiency is quickly becoming an important topic for clients, as Catherine Alman MacDonagh, CEO & Founder of Legal Lean Sigma Institute, explains:

“In surveys, client interviews and RFPs, clients indicate they are seeking greater value and a focus on continuous improvement, efficiency, and transparency from their outside counsel and service providers. At the Legal Lean Sigma Institute, we see an increasing number of law firms and law departments engaging in process improvement and project management activities and the more progressive teams are doing so together.”

Teamwork Pays Off for Aon, Outside Firms in Building More Efficient Legal Processes, by Caroline Spiezio, ALM, 1.23,18

It all started for [Audrey] Rubin [COO, Aon Corp Global Law Department] when she agreed to attend a Legal Lean Sigma Institute training, which focused on process improvement and project management in the law. Catherine Alman MacDonagh, the institute’s co-founder, met Rubin years before and over time convinced her the training would be useful…

According to Rubin, the Lean/Six Sigma Process Design  decreased the total dollar amount of rejected invoices for legal work by 41 percent and decreased the average subpoena cycle time by 44 percent from 175 days in 2014 to 98 days in 2015. She says aside from just increasing efficiencies, the changes have led to fewer errors. The project has also strengthened Aon’s relationship with the firms…


Suffolk Law School – Process Improvement and Legal Project Management (Yellow Belt Certification Course), Required for Concentration in Legal Technology and Innovation – Spring Semester 2014, 2015, 2016, 2017, 2018, 2019

George Washington University Master’s in Law Firm Management – Alexandria – May 2013, 2014, 2015, 2016, 2017, 2018, 2019

Collaboration and Innovation Workshop – December 2018, Ark

PLLIP Summit 2018 – Keynote Address, Catherine Alman MacDonagh, JD

P3 Conference – The Practice Innovation Conference, Legal Marketing Association: May 2018, May 2019

ALA Boston Summer Workshop – July 2019

ALA Specialty Conference – September 2018

ALA Annual Conference – May 2018 and 2019

ALA Regional Conferences – Nashville, October 2017 and Las Vegas, September 2017

Legal Marketing Association 2017 Annual Conference – Pre-Conference Session – March 27, 2017, Las Vegas

Legal Sales and Service Organization’s Annual RainDance Conference 2017

Law Firm Alliance – Webinar – October 2016

Boston Bar Association – Strategic Planning Retreat – October 2016

ALA Corporate Symposium – Washington DC – September 2016

ALA Intellectual Property – Washington DC – September 2016

Legal Marketing Association, Capital Chapter – September 2016

OH ACC Signature Event – Legal Lean Sigma and Project Management White Belt Certification Course – August 2016

ALA Annual Conference – Los Angeles – 2016

Legal Marketing Association – Annual Conference – White Belt Certification Course (pre-conference session) – 2015 (San Diego), 2016 (Austin)

ALA MN Conference – Session 1. Using Legal Lean Sigma and Project Management to Drive Innovation and Create Competitive Advantages Session 2. What Clients Want: How to Price Work and get Hired

LMA’s P3 Conference – Chicago 2014, 2015 (Process Mapping Workshop: A Key PI/LPM Tool), 2016 (Using Lean Sigma to Creative Competitive Advantages)

Ark Group – Legal Lean Sigma® Process Improvement and Project Management White Belt and Yellow Belt Certification Course  (NY, San Francisco, Chicago) 2014, 2015, 2016, 2017, 2018, 2019

Meritas Annual Meeting – Boston, May 2014

Legal Marketing Association – New England Chapter Regional Conference -11.14.14 – Boston

LMA Annual Conference: Big Data for Legal Marketers – Orlando, April 2014

LMA’s P3 Conference – LLSI is proud to be a supporting organization starting in 2014

ARK’s Pricing and Profitability Conference – San Francisco, 9/19/13

ARK’s PI and LPM Workshop – San Francisco, 9/19/13

ALA Annual Conference 2013 – Catherine Alman MacDonagh, LLSI CEO, presented a program entitled “Driving Efficiency and Profitability: Process Improvement First, Then Project Management, Washington, DC.

ACC Chicago: THE PROCESS IMPROVEMENT AND PROJECT MANAGEMENT EQUATION: VOC + PI + PM = EVERYONE WINS – Catherine Alman MacDonagh, LLSI CEO and Timothy B. Corcoran of Corcoran Consulting Group, participated with Florie Perellis of Allstate and Marilyn McClure Demurs of Nationwide January 2013.

Report: Lean Six Sigma for Law Firms

Authored by Catherine Alman MacDonagh, JD, this is the first publication of its kind to provide in-depth strategic and tactical guidance on the application of Lean and Six Sigma in law firms, the different approaches firms are taking, where and how to get started, and case studies highlighting the results experienced by firms that have employed Lean Six Sigma methodologies and tools.

Please CLICK HERE for a sample chapter, summary, and the Foreword by Thomas L. Sager, Former General Counsel and Senior Vice President, DuPont Legal.


Listen to Legal Lean Sigma Institute CEO Catherine Alman MacDonagh’s interview on Lean Six Sigma for Lawyers with Bentley Tolk, JD

Listen Now


The Legal Lean Sigma Institute faculty and consultants have authored and contributed to these publications:

  • Redefining Matter Management: A Best Practice Guide to Improving Processes and Profitability
  • The Lawyer’s Guide to Project Management
  • The Bigger Picture: Driving Client Value Through Collaboration
  • The Lawyer’s Guide to Process Improvement
  • The Procurement Handbook

The Team

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