Stop Managing Intake. Start Designing It! | RECORDING
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Design Thinking for Law | RECORDING
legal DEsign thinking – recording
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2026 Programs by Topic
CERTIFICATION COURSES CERTIFICATE PROGRAMS FREE PROGRAMS INTAKE Yellow Belt Certification in Process Improvement & Project Management (no prerequisite) – starts 2/2 Programs: MARCH Design Thinking 1 Certificate – starts 3/2 Legal Operations 1 Certificate – TBA Programs: APRIL White Belt Certification in Process Improvement & Project Management – starts 4/22 Program: Process mapping MAY Change
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Using Process Improvement to Enhance Efficiency and Client Relationships
This Legal Lean Sigma Institute program from April 19, 2023, features Catherine Alman MacDonagh, JD and Audrey Rubin, JD. They reveal how the Legal WorkOut, an award-winning approach to collaborative, rapid improvements, combines process improvement, project management, and legal design thinking. Audrey Rubin shares how this technique was used to enhance efficiency and client relationships
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Legal Lean Sigma Institute recognized as top organizational services company
The Legal Lean Sigma Institute was recognized by Manage HR Magazine as a Top Organizational Development Services Company for its groundbreaking work bringing process improvement, project management, and design thinking to the legal industry. The feature highlights how LLSI helps law firms and legal departments build stronger client experiences, streamline work, and create a culture
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Performance Metrics Dashboards: A poweful management tool
This Legal Lean Sigma Institute program features Frederick J. Esposito, Jr., MBA, CLM. Fred is a prolific writer and well known expert in law firm finance. He is member of the LLSI team and COO of Rivkin Radler.
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Process Improvement and the DEI Connection: A Conversation with Ray Williams
This is the third conversation in a series of interviews conducted by Merry Neitlich and Audrey Rubin about the intersection of process improvement and Diversity, Equity, and Inclusion. These complimentary programs are presented by the Legal Lean Sigma Institute.
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Leading Process Improvement and Innovation
Legal Lean Sigma Institute: Leading Process Improvement and Innovation with Kyla Sandwith explores how law firms and legal departments can use Legal Lean Sigma® principles to streamline processes, reduce waste, and drive meaningful innovation in the delivery of legal services. In this conversation, Kyla Sandwith shares practical examples and insights from her work helping legal
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Process Improvement and the DEI Connection: A Conversation with Nichole Barnes Marshall
Audrey Rubin interviews Nichole Barnes Marshall, Vice President and Chief Diversity, Equity and Inclusion Officer for Bath & Body Works on 10.12.21 as part of the Legal Lean Sigma Institute’s series of conversations about process improvement and Diversity, Equity & Inclusion.
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