Summary
Legal Design Thinking - a RECORDED PROGRAM featuring Catherine Alman MacDonagh, Scott Milner and James Vinson - August 6, 2026
The best legal solutions don't begin with technology—they begin with people.
Join the Legal Lean Sigma Institute for a complimentary 45-minute webinar exploring Legal Design Thinking, a practical, human-centered approach to innovation that helps legal professionals solve the right problems, improve client experiences, and design better ways of working.
Whether you're improving a process, implementing new technology, redesigning a service, elevating client experiences, or leading organizational change, Design Thinking provides a proven framework for understanding stakeholder needs, generating innovative ideas, and testing solutions before investing significant time and resources.
In this fast-paced, interactive session, you'll learn how Design Thinking complements Lean, Legal Project Management, and Legal Operations to help law firms and legal departments deliver greater value while strengthening collaboration and accelerating innovation.
During this webinar, you'll discover:
What Legal Design Thinking is—and why it is transforming the legal profession.
The five stages of the Design Thinking process and how to apply them.
How empathy leads to better legal services, stronger client relationships, and more successful change initiatives.
Simple tools you can use immediately to identify opportunities, generate ideas, and solve complex challenges.
Real-world examples of Legal Design Thinking in action.
Whether you're a lawyer, legal operations professional, legal administrator, knowledge management leader, innovation professional, or anyone passionate about improving legal service delivery, you'll leave with practical ideas you can put into action right away.
Innovation isn't about having all the answers—it's about asking better questions. Discover how Legal Design Thinking can help you create solutions that are more effective, more collaborative, and more meaningful for everyone you serve.
Who Should Watch: Lawyers, legal operations professionals, legal administrators, law firm leaders, in-house legal teams, project managers, innovation professionals, consultants, and legal service providers.
Build the skills. Transform the profession.
Watch here! https://us02web.zoom.us/rec/share/3XPdzUsnZbcYlRfYAx_ieIMTfQSMl001lODpSDy7vBASkuMs6LpI1aAQuBdgrQBw.ZVnM-fpD-GgoBk3i?startTime=1786033856000
Passcode: 6O+E5%d^
The Legal Lean Sigma Institute equips legal professionals with practical methodologies—including Lean, Six Sigma, Legal Project Management, Change Management, Behavioral Economics, AI, and Design Thinking—to improve legal service delivery and lead meaningful transformation.
