Process Improvement

Using Process Improvement to Enhance Efficiency and Client Relationships

This Legal Lean Sigma Institute program from April 19, 2023, features Catherine Alman MacDonagh, JD and Audrey Rubin, JD. They reveal how the Legal WorkOut, an award-winning approach to collaborative, rapid improvements, combines process improvement, project management, and legal design thinking. Audrey Rubin shares how this technique was used to enhance efficiency and client relationships

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Leading Process Improvement and Innovation

Legal Lean Sigma Institute: Leading Process Improvement and Innovation with Kyla Sandwith explores how law firms and legal departments can use Legal Lean Sigma® principles to streamline processes, reduce waste, and drive meaningful innovation in the delivery of legal services. In this conversation, Kyla Sandwith shares practical examples and insights from her work helping legal

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