Using Process Improvement to Enhance Efficiency and Client Relationships
This Legal Lean Sigma Institute program from April 19, 2023, features Catherine Alman MacDonagh, JD and Audrey Rubin, JD. They reveal how the Legal WorkOut, an award-winning approach to collaborative, rapid improvements, combines process improvement, project management, and legal design thinking. Audrey Rubin shares how this technique was used to enhance efficiency and client relationships […]
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